Supported Employment is an approach to vocational rehabilitation that provides customized support services for adults with serious mental illness to help them find and maintain employment. The Job Connection, a Supported Employment Program of the Family Guidance Center, offers a range of services that helps adults with serious mental illness find and maintain employment. The program offers both individualized job placement and/or employment placement with the program’s Quality Commercial Cleaning Crew.

Program staff consists of trained professionals who have expertise in working with adults with serious mental illness as well as the provision of vocational services.

The program helps individuals with serious mental illness to develop a resume, conduct a job search, complete job applications and transports them to job interviews when needed.

In addition, the program provides career exploration services to consumers and helps provide linkage to education and training programs.

The program provides assistance to individuals in preparing for interviews by helping them to select appropriate clothing for their interview, and if they don’t have appropriate clothes helps them to get appropriate clothing; offers mock interviewing to those individuals who need assistance; and provides transportation to interviews when needed.

Individualized job development is provided along with linkages to employers that are of interest to the consumer.

Once the individual finds a job the staff will provide support to the individual in maintaining the job. Support services are provided in the office, by telephone, at the job site or in the community. Support services are provided for as long as the individual needs them.

The program provides benefits management assistance to consumers who are enrolled in financial and medical assistance programs such as SSI, SSDI, food stamps, rental assistance, workability, etc. Education is provided on how work will affect their eligibility for these assistance programs.